Key Takeaways from Robotics Invest 2023

Sanjay Aggarwal reflects on our inaugural Robotics Invest summit

Co-authored with Fady Saad of Cybernetix Ventures

The ideas outlined below come from the panelists, as summarized by our team taking notes on the day. To stay in touch, follow Robotics invest on LinkedIn and Twitter

Last week, we welcomed some of the robotics industry’s leading entrepreneurs, investors, and operators to Boston for Robotics Invest, an invite-only summit packed with keynotes, panels, case studies, and robot demos.

We were very intentional in curating the speakers in these panels and, judging from the overwhelming response in the room, these discussions delivered. We’re extremely grateful to all our panelists for sharing their wisdom and experience with the group.

While the event itself was oversubscribed, we wanted to make sure everyone had the chance to access the insight, experience, and tactical advice that was available throughout the day. Luckily, our team was on hand to take notes. Here, we’ve summarized the key takeaways from each Robotics Invest panel conversation.

 

Robotics as an Investment Class

robotics as an asset class

– Robotics sits in between two ends of the spectrum in the investing community: SaaS and biotech. This means that investors might look at robotics companies with a lens that may not fit, and try to optimize for metrics or markers for success that aren’t relevant for this category.

– Likewise, robotics companies often don’t follow the typical growth trend of your average SaaS business. For example, Kiva Systems spent three-to-four years with flat growth before it really took off.

– We are still in the early days of robotics investment, especially when compared to the SaaS sector. The labor shortage is a secular issue, and the economy requires automation to keep up GDP growth.

– A solution’s lifetime value is an important metric in robotics, after factoring in capital and operational costs. Only looking at year-by-year margins may tell the wrong story.

– We are starting to see an evolution in financing models, which includes availability of equipment financing, which is helping to mitigate the capital costs of hardware.

– Revenue benchmarks aren’t as important for robotics companies at the Series A stage, nor is LTV/CAC. Instead, investors are looking for evidence that customers are moving beyond initial pilots and deploying the systems in production and at scale.

 

Building Product, Manufacturing & Supply Chain Strategies for Scale

building robotics companies for scale

– To succeed, robotics companies need to build great applications at the right time. For example, companies had tried to build cleaning robots in the 1990’s but the timing wasn’t right. And while matching macro conditions to the tech and value proposition is key, robotics companies should not let perfection trump a solution that’s “good enough.”

– Your first two hires should be a subject matter expert who can build the technology, and a subject matter expert who deeply understands the problem. Your first sales hire should be able to roll with the inevitable bugs and customer success issues, and be willing to go on this journey with you.

– Understand your technology’s core competency and be able to do that in-house. Everything else is an opportunity to outsource. However, you need to be careful about which tier of contract manufacturer you go with — if you don’t have a level of mind share with them, it can be hard to maintain the quality of your end product.

– Identify what’s essential and build it — over-engineering solutions is a common issue that can lead to cost escalation. It’s easier to add a feature in the future than take it away to reduce costs.

– There are a number of advantages to a Robotics-as-a-Service model. Reducing the capital intensity of an up-front sale can accelerate deployment, and you get a lot more customer engagement through the RaaS model. When a customer is evaluating your service’s value on a regular basis, you get a certain baseline of customer engagement.

 

Building a GTM Strategy for Scale

go to market strategy robotics

– Robotics startups should be talking to and incorporating the feedback of customers on day one. The transition to asking for payment can be tough and industry dependent — for example, contractors tend to pay their subcontractors when the job is done, and will not pay up front — so a pilot is usually necessary.

– Sales tend to fall apart when startups overpromise. Your timing needs to be realistic, and you must provide support over the longer term.

– The systems integrators flywheel can take a while to get going, and it’s not right for every use case. Startups at the very early stage should work directly with customers for design iteration. When you’re ready to deploy 10-99 units, a smaller system integrator (SI) can help customize the solution. And when you’re selling 100+, you’re ready for a larger SI like Dematic, Schaefer, or Honeywell.

– Lock-in long lead times on your supply chain early, and then design around them. You also need to be flexible and creative on how you source — for example, second-hand markets can be invaluable. As a general rule, designing around your supply chain up front can solve a lot of problems.

– Not all growth is good growth. The number one thing autonomous mobile robotics companies should work towards is a high number of customer relationships, and how you can expand the profitability for each. In other words, land-and-expand is critical.

 

Raising Money from Later Stage Investors

– The later stage is less aspirational than the early stage. The early stage is about selling the sizzle — the later stage is about selling the steak.

– Valuation matters, but it’s more important to focus on getting a fair valuation based on a business’ metrics, results, history, team, and other factors, rather than squeezing out the last dollar.

– Presenting realistic numbers is better than presenting spreadsheet projections that don’t make sense. Investors would rather see a credible number than an outsized revenue projection.

– Units matter more than revenue. Having credibility with customers and executing against your commitments matters, because it’s not just one transactional event.

– Investors want to be convinced that they’re investing in a team, not just one person. So showcase the team and let them present and answer questions during diligence.

– Diligence for later-stage investments involves talking to customers and getting conviction from them about whether they will do what the company says they will. Procuring customer references through videos or visits is a scalable solution here.

 

Role of Corporates in Start Up Innovation Landscape

role of corporations in the robotics investment landscape

– Corporates can provide access to markets and distribution networks, and build trust in early-stage companies by putting their weight behind their product and brand. However, startups must clear high risk and benefits bars during the evaluation process to land a potential partnership.

– FOMO does not necessarily enter into the equation, but if there’s a deadline to meet, the team will try to meet it as fast as possible.

– Large corporates have integration teams responsible for combining new technology into the company after mergers or acquisitions, while smaller companies may assign temporary teams for this task.

– To maintain relationships with corporates through different team members and priorities, early-stage companies should focus on key advocates and sponsors while also branching out to other stakeholders within different teams and functions.

– Corporate venture capital investments can offer access to expertise that would otherwise be costly, and accelerate regulatory timelines.

– Manufacturing experts from large corporates can help reduce costs by renegotiating contracts, playing hard ball with suppliers, and identifying alternatives.

 

Exiting a Robotics Business

exit strategy robotics

– When it comes to exit strategy for startups, good communication channels are key in keeping options open. Founders should be proactive and keep everyone updated quarterly.

– Opinions are mixed on strategic investors. If you get the right partner, it gives your business model some validation. However, you want to limit your involvement with strategics if you have lots of options, as you don’t want to be limited to a single acquirer. Bottom line: either have multiple strategics on your cap table, or zero.

– The lifecycle of a robotics company can be up to 20 years, so plan for the long game.

– Personal relationships between board members and CEOs are more important than anything right now. A good board will have consistent and easy-to-pitch messaging for potential investors.

– The use of robotics is a long term secular trend that will not stop, and is accelerating with broader adoption and understanding of AI and machine learning.

 

To stay in touch, follow Robotics invest on LinkedIn and Twitter

Albert Invent

Albert Invent is an end-to-end R&D platform for chemists and materials scientists, combining ELN, LIMS, inventory, and regulatory tools in one system. Powered by its AI engine, Breakthrough™, trained on over 15 million molecular structures, Albert enables predictive formulation, inverse design, and faster innovation cycles for the worlds largest chemical companies.

Albert Invent’s $7.5M Seed Round

Modernizing the chemical R&D tech stack

We’re excited to partner on Albert Invent’s $7.5M Seed round!

You’d be surprised how much pen-and-paper is still used in chemical R&D labs nowadays.

The current state of the market involves:
– Low levels of digitization (Excel + paper notebooks)
– Unintegrated tools and machines
– Experiment data loss, leading to repeat experimentation
– No ability to search and share cross-functionally

The solution: 
Albert, which lets R&D teams track chemistry data

Why Albert?
– Co-founders Nick Talken and Ken Kisner have roots in Henkel, a giant in the chemicals industry, which they joined after it acquired their 3D photopolymers manufacturing startup, Molecule, in 2019. Ken grew up in a paint factory and, as he put it to us, has “paint running through his veins”
– Albert’s product is now used by multibillion dollar corporations across multiple regions

Announcing the Travel Tech Titans: Celebrating the Game-Changing Innovators in Travel

Today, we are thrilled to announce the winners of the inaugural Travel Tech Titans, our way of celebrating the game-changing innovators in travel.

Travel is a keystone industry, representing 10% of global GDP before the pandemic. A small number of dominant giants have long controlled the B2B infrastructure behind travel. The first wave of companies — including Amadeus, Sabre and Oracle — laid the foundation for today’s travel infrastructure. The second wave of innovation brought the industry online and led to significant B2C businesses emerging: Expedia, Booking.com, and even Airbnb. Decades have passed and these Goliaths are firmly entrenched, having weaved an intricate web of multi-decade customer and partner relationships. Today, these dominant players have a combined market value exceeding $150 billion.

core trends in travel tech

However, the industry is now facing new and unprecedented challenges: staff shortages, rising customer expectations, transition to carbon neutral, GenZ’s distinct travel tastes, and big tech trying to enter the distribution game. We believe that startups in the industry have a unique position to help solve these challenges. The pandemic ripped the Band-Aid off the industry’s aging infrastructure and exposed the need for rapid tech innovation and modern customer experiences.

With the tide now turning, we believe it’s crucial to acknowledge and celebrate the startups that are doing amazing work in this industry. These companies are the driving force behind the transformation of travel, and we anticipate that many of them will become the pillars of the industry in the future. With this ambition in mind, we are thrilled to present the inaugural Travel Tech Titans award, an initiative that recognizes and honors these startups’ exceptional contributions to the industry’s future.

Almost 200 nominees represent an impressive cross-section of the travel tech industry, with headquarters in 21 countries and more than 12,000 employees, demonstrating the global nature of the industry. Ranging from bootstrapped to pre-IPO, nominees have cumulatively raised $6.9 billion since founding, and raised 128 funding rounds in the past 18 months alone. In a world where the VC market has slowed, that is an astounding recognition of the tailwinds and interest in travel tech. Interestingly, 70% of the nominated companies are focused on infrastructure and data, addressing the longstanding systemic backend issues in travel.

The Travel Tech Titans’ exceptional judges had the difficult job of diligently studying the ~200 nominees to select the most exciting and impactful companies within the group. We’re pleased to share the winners today:

 

Early stage winners have raised 0-$10M in funding.

  • BTP AutomationAggregates and analyzes corporate travel hotel data from multiple sources, providing real-time visibility on hotel spend plus an end-to-end and automated RFP.
  • Deal EngineAutomates manual processes currently done by armies of people in the travel industry.
  • Grapevine: First-to-market AI technology that identifies missed retailing opportunities from data and optimizes revenue through intelligent, post-booking remarketing.
  • NeoKe: A self-sovereign identity platform enhancing travel experiences like check-ins and border control by streamlining personal data management, prioritizing privacy, and enabling seamless interactions.
  • NLX: Delivers world-class conversational AI-powered customer experiences that meet the scale, complexity, and compliance standards of enterprise organizations.
  • Thrust Carbon: Analyses multiple data points to provide carbon calculations across the entire travel spectrum, using the ICAO methodology to layer both aircraft model and class into the calculations.

 

mid stage travel tech titans

Mid-stage winners have raised $10-$50M in funding.

  • Amenitiz: An easy-to-use, all-in-one hotel management software for independent hoteliers, bed-and-breakfast owners, and apartment owners.
  • Canary Technologies: Modernizing the hotel tech stack with its award-winning end-to-end guest management system and digital authorizations solutions.
  • Fora: A new kind of travel agency, with a modern, tech-forward, and inclusive approach built for the next generation of travel advisors, who can earn flexible income booking trips.
  • point.me: The world’s first real time search engine for flights booked using airline miles and credit card rewards points.
  • Sensible Weather: A climate risk technology company that aims to change the way people interact with the weather by making the unpredictable predictable, and creating products and experiences that ease stress.
  • Sherpa: APIs and widgets that allow airlines and other travel companies to make border crossings a seamless experience.

 

late stage travel tech titans

Late-stage winners have raised $50M+ in funding.

  • Cloudbeds: Helps independent properties increase revenue, streamline operations, and delight guests through a single unified system.
  • Hopper: A travel app that uses predictive analytics to make travel recommendations.
  • Mews: Building the industry’s new standard operating system for properties and services.
  • OTA Insight: Empowers hoteliers to deliver smarter revenue, distribution, and marketing outcomes through a market-leading commercial platform.
  • Selfbook: Works in tandem with hotels’ existing technology systems to enhance direct conversion, revenue, cash flow control, and security.
  • TravelPerk: A platform for SMBs to easily book, manage, and report on business travel, with an industry-leading inventory and ability to help businesses scale on budget.

Please join us in celebrating the winners of the Travel Tech Titans awards, showcasing their remarkable accomplishments and their role as game-changers in the travel tech space. Together, we are forging a brighter future for travel and hospitality.

 

Written in collaboration with Lucile Cornet at Eight Roads Ventures Europe.

A Bet on Vertical Robotics

Defining new frontier in frontier tech

The robotics industry is growing fast, with tremendous growth in terms of funding and number of companies over the last five years. Between 2018 and 2022, total funding in the space grew $7B to $18.6B, spiking to $28B in 2021. Once heavily focused on autonomous vehicles, the robotics industry’s profile is now changing to reflect an increased interest in companies developing solutions for specific vertical use cases.

In the midst of a broader pullback in tech funding (for example, AV investment dropped almost 60 percent to $4.1 billion last year) F-Prime Capital’s recent State of Robotics report found that funding for “vertical robotics” companies actually grew in 2022. That increase — to $6.9 billion from $6 billion in 2021 — was driven by companies building vertical robotics for the logistics, defense and security, medical, and manufacturing sectors. The agriculture, lab and pharma, food, and construction and mining categories have also seen increased investor interest.

Ahead of our upcoming Robotics Invest summit (Wednesday, June 7 in Boston), I joined my fellow organizer and robotics investor Fady Saad of Cybernetix Ventures to answer some questions about the definition of vertical robotics, why it’s different from other sectors in the industry, and how the right teams will find success.

 

How would you define vertical robotics?

Sanjay Aggarwal: Vertical robotics target mostly industrial use cases with end-to-end solutions.  Typically, companies building vertical robotics augment tasks which are otherwise performed by humans, thereby enhancing the productivity of existing labor.

Fady Saad: We see vertical robotics targeting the logistics, construction, and healthcare sectors, among others. An example might be a logistics robot that focuses loading and unloading trucks, or on pick-and-place use cases. These products will be focused on specific use cases within a vertical, and might have specific business models and/or deployment and operational processes.

 

Why do you find the category interesting, and why now? 

Fady: This classification is interesting because it gives innovators, investors, service providers, and customers a specific focus and alignment, as they’re looking at more or less the same landscapes and speaking the same languages and terminologies. The robotics industry has been suffering from the challenge of having technologies seeking markets, an approach that wasted a lot of time and money. Having these vertically focused approaches could significantly expedite the search for product-market fit. The acquisition of Kiva in 2012 by Amazon was the most significant example of a market-driven innovation, and the success of 6 River, Locus, Motional, Auris, and many others was another validation of the approach.

Sanjay: Successful vertical robotics companies deliver solutions that reliably and predictably provide strong ROI to customers, in the form of higher throughput and more accuracy. Given the strong focus on specific use cases, vertical robotics companies are able to deeply understand both the existing processes and customer pain points, leading to fit-for-purpose solutions that deliver ROI. The last couple of years has seen a significant increase in vertical robotics companies as market tailwinds intensify, and as entrepreneurs shift their focus away from the AV sector.

 

Which subsectors within the vertical robotics category do you find most appealing for investment?

Sanjay: Logistics has been the workhorse industry for vertical robotics, with numerous large companies across that sector. However, most of the logistics use cases today have fairly strong incumbent robotics providers. Similarly, manufacturing was one of the earliest adopters of robotics, though newer solutions face a high bar in proving they are superior to existing offerings. One of the largest untapped opportunities is robotics for outdoor use cases, including agriculture, construction, and mining. These industries are experiencing strong tailwinds of growth and are seeing numerous labor challenges — a combination that drives the need for innovative robotics solutions.

Fady: At Cybernetix Ventures, we developed our investment thesis based on quantitative and qualitative analysis of the robotics industry over the last 12 years and more than 10 verticals that we have been interacting with in different capacities. Based on that analysis, we believe that four key verticals will generate significant returns in the coming five to 10 years. These are advanced manufacturing, logistics and warehousing, architecture, engineering and construction, and healthcare — which includes lab automation, medical devices, surgical robots, and more. Beyond this timeframe, we are monitoring interesting developments in outdoor and indoor agriculture; oil, gas, and mining, and food preparation.

 

What are the key factors for success for any vertical robotics team? 

Fady: Deep knowledge of how their target vertical is structured, organized, and operated. What are the value and supply chains in this particular vertical? What are the most common business and pricing models? Who makes or influences the decisions? What factors is this particular vertical most sensitive to?

Sanjay: While any robotics team requires depth of technical expertise, the companies that stand out are those which also have deep domain expertise. The domain expertise enables those companies to quickly identify high-value, yet feasible use cases to target and navigate the go-to-market nuances of their targeted industry.

 

How does robotics investment differ from other categories across the broader tech industry? 

Sanjay: The lifecycle of a robotics business is very different from a software business.  Progress in the early stages of a robotics business can sometimes feel slow and require more capital than a software business. Interfacing with the real world means solutions take more time to perfect, and customers are risk averse so they may have an extended validation period to prove ROI and adapt their processes.

However, if you can cross those hurdles, customers will often drive very rapid adoption, which can create a hockey-stick growth curve. All of this also means that robotics has inherently higher competitive moats, and customers are very sticky once they’ve decided to scale.

Fady: Cybernetix Ventures was formed with the belief that robotics investment is different — and one can even claim that it’s a whole investment class in itself. The financial models, milestones, required capital, revenue structure and market dynamics, supply chain, manufacturing and support structures, and even portfolio support models are different.

Therefore, we decided to take the initiative and plan a first-of-its-kind event around making successful investments in robotics, called Robotics Invest. We are excited to have F-Prime as a key co-organizer together with an amazing group of underwriters and supporters. In this event, we’ve curated some of the most successful entrepreneurs and investors in the space to collectively share the most effective ways to build and invest in robotics.

 

Robotics Invest is an invite-only summit packed with keynotes, panels, case studies, and more on Wednesday, June 7 in Boston. You can request your invite here

There Are Gaps In The US Real-Time Payment System. Who Will Fill Them?

A lot of ink has been spilled speculating about FedNow, the US government’s forthcoming real-time payments infrastructure — especially how and why it differs from The Clearing House’s RTP product, same-day ACH, and Visa Direct.

However, as Rocio Wu points out in her regular column for Forbes, few have considered whether businesses and consumers in the US will actually adopt RTP payments on the back of FedNow. In this story, she compares the American payments landscape with the rest of the world, much of which has already rolled out and adopted their own government RTP infrastructure, to see what lessons can be learned.

Read the full story here.

Originally published in Forbes

Robotics – Has the Time Finally Arrived for Venture Capital?

Did you ever watch the original Lost in Space series from 1965?

The last 50 years of sci-fi television and movies have led many of us to expect that robots are an inevitable part of our future. To be sure, robots are now pervasive in some industries, particularly manufacturing. However, they are far from being a part of our daily lives, and the character “Robot” (of Lost in Space) still feels like a distant dream.

Nevertheless, the last few years have felt different. Autonomous vehicles are moving from research labs to the roadBoston Dynamics releases jaw-dropping new videos every few months, and (a few) venture capitalists are starting to take notice.

 

What’s really going on?

As one of the VCs that have actively invested in robotics the last few years, we’ve seen a rapidly changing landscape of ‘hot sectors’, business model evolution, and investment and exit dynamics. At the same time, it’s been difficult to get a grasp on exactly what’s going on. Robotics as a sector is not well-defined in the standard deal databases that VCs use, making it difficult to get a comprehensive overview.

To remedy the situation, we spent the last several months doing a comprehensive analysis of more than 1,250 robotics companies that have raised capital in the last five years, with a company-by-company analysis of which companies should be classified as ‘robotics’ and, if so, what use case they are pursuing. You can access the full report here.

 

Where are the VC dollars going?

The last five years saw $90B invested in startups across the global robotics industry, representing roughly 10 percent of overall VC investments in technology. As with the rest of the market, there was a significant spike of investment in 2021, though the market remained robust into 2022, with dollars invested exceeding 2020 highs. Western markets, including the US, Europe, and Israel, were 70 percent of overall investment, though Asia — particularly China — is becoming a growing force.

Across the Western markets, we identified three primary categories of robotics investments: Autonomous Vehicles (public roads only), Vertical Robotics (use-case specific and mostly industrial-focused – more on that below) and Enabling Systems (hardware and software components for developing a complete solution). Not surprisingly, the major driver of investment has been for AV companies, with more than 50 percent of investments flowing to AV in most years. However, with the sharp pull back of investments in 2022, AV was particularly impacted as investors began to question the path to commercialization for many of these companies.

While not a focus of our research, we expect Asia and China to play an increased role in the robotics industry. First, significant investment in technology in the region means that most sensors, robotic arms, and electronic components used in robotics will continue to be sourced from China. Furthermore, many companies in robotics — and particularly AV — are doing significant R&D work from China. Second, as robotics companies scale, China will continue to play an important role in the supply chain. While geo-political forces may change this role over time, the near-term alternatives are limited.

As an end-user market, Asia has also been an early adopter of robotics. For example, we’ve seen many companies focused on logistics robotics find success selling in Japan. Meanwhile, several Chinese automotive OEMs are already rolling out LiDar on production vehicles, while western OEMs are stuck in the planning phases. At the same time (perhaps as a reaction to geo-political tension) China is becoming a distinct ecosystem of its own for robotics. Across several use cases such as logistics, mining, and agriculture, there are a unique set of China-based players which primarily serve the local market.

 

You’ve heard about Vertical SaaS…what about Vertical Robotics?

One of the more exciting trends in the industry has been the growth of Vertical Robotics, with the sector seeing significant growth in 2021 and defying the overall VC market by growing again in 2022. Vertical Robotics focuses on very specific use cases across a range of industries, including logistics, medicine, defense, and manufacturing.

Vertical Robotics is interesting for many reasons. First, companies can focus on very specific use cases within industries, bounding the problem statement to make it more suitable for robotics. Second, entrepreneurs can leverage deep domain expertise to better understand customer pain points and develop more effective go-to-market strategies. Finally, macro tailwinds of escalating labor costs and labor shortages across industries create strong willingness for customer adoption.

At the same time, Vertical Robotics is still in its infancy. Most dollars invested to-date are in early- stage deals, and other than in a few industries, the success stories are still to be told. Some areas, such as logistics, medical, and defense, have seen a disproportionate share of dollars invested and exited. Others, such as construction, mining, and agriculture, are still in the early stages of company formation and development of scalable businesses.

 

Is anyone making money?

The critical sign of sustainability of any area of venture are whether dollars invested are yielding multi-fold increases in dollars exited. On this measure, while signs are positive, there is work to do. From a valuation perspective, there have been 38 robotics unicorns over the last five years. Of those, 14 had public offerings, five were acquired, one shut down (Argo), and 18 are still private.

On the public side, many companies took advantage of the SPAC frenzy in 2021, though today only three still trade above $1B market cap, and the aggregate market cap of VC-backed robotics companies which went public is only $20B. M&A has generally been more productive, with $20B of overall exit value, though it is highly skewed toward the five unicorns which were acquired. Of the 18 companies that are still private, last round valuations sum to more than $100B, though some may ultimately struggle to justify their valuations.

In total, of the $60B or so invested in western markets over the last five years, there is $140B of realized and unrealized exit value, plus upside from the earlier stage companies that are still maturing.  Considering that investors own only a fraction of a company at exit, one would ideally see a multiple of at least 4-5x exit value compared to invested dollars, and as more companies mature, hopefully we will get there.

The more important exit trend for robotics may be the reversion to valuation based on business fundamentals, rather than hype. AV arguably fell into the latter camp, but Vertical Robotics feels much more like the former. Many public robotics companies trade at valuation multiples that rival those of the best SaaS companies, and a similar trend can be seen in some recent private funding rounds. In the long term, robotics exits will be driven by those companies that demonstrate the ability to scale commercially.

 

But hardware is hard, isn’t it?

One area of conventional VC wisdom has curtailed robotics investing: ‘never invest in hardware.’ Hardware businesses are too costly to build, product cycles are too long, and eventually they are susceptible to commoditization.

While these things continue to be true to an extent, the market is rapidly changing. Most robotics startups today rely primarily on off-the-shelf hardware, with the innovation focused on how they leverage modern advances in computer vision and machine learning. Moreover, rapid prototyping enabled by 3D printing helps create faster iteration cycles. This combination helps shorten product development times and reduce costs. At the same time, the equipment financing market is starting to warm up to venture-backed robotics companies, helping to mitigate capital requirements for production build-outs. Finally, entrepreneurs are getting more savvy about identifying use cases where robotics can deliver rapid time-to-value, and which don’t require multi-year science projects to solve.

Robotics businesses will always be ‘harder’ than building software businesses — but that also means they have a much stronger moat. Many companies have few truly direct competitors, especially when you look at Vertical Robotics start-ups. Even businesses that look similar on the surface are often solving very different use cases once you dig a layer deeper.

 

Danger, Will Robinson?

Investment in AV was a catalyst for a new generation of entrepreneurs and engineers to cut their teeth in robotics, and they are now leveraging that know-how to build startups that solve real customer pain points. It is true that many investors will look at the data on robotics and remain unconvinced — for them, there are too few successful exits, not enough high dollar-paying acquirers, and hardware businesses are still too hard. But the direction of travel and growing set of opportunities is unmistakable. Robotics is still in its early days as a focus sector for VCs, but the sheer breadth of activity, quality of entrepreneurs, and emergence of market leaders is starting to create a virtuous cycle.

We at F-Prime are extremely bullish about the opportunity, and we urge you to join the ride!

Michael Zheng

Michael is a Venture Partner at F-Prime focusing on FinTech and Saas companies. Previously, Michael was the 1st Finance & Ops hire at multiple venture backed SaaS startups (Affinity, Drawbridge) who built high performing Strategy, Finance, and Ops functions while raising $200M+ from leading venture firms. Earlier in his career, he helped found Fluid Financial, an on-demand invoice financing and cash flow management platform.

In recent years, Michael has leveraged his experience & expertise to serve as Advisor and Investor for numerous early stage startups.

Michael is a resident of Oakland and holds an B.A. in Economics from UC Berkeley.

Toku Takes Flight: Revolutionizing Recurring Revenue Collection in LatAm

Meet the Chilean team that will transform payments for Latin American businesses

After publishing our thesis on payment orchestration in TechCrunch last year, we’ve come full circle: I couldn’t be more proud to announce our latest seed investment in Toku. Cristina reached out after reading our thesis, and after the first meeting we immediately fell in love with the team and the business.

Why payment orchestration?

Fragmentation: The payment landscape in LatAm is highly fragmented. 38 different countries use their own payment infrastructure and more than 39 currencies. Each country has its own card network, gateways, processors, cash, and voucher system. But we believe this fragmentation is a “blessing in disguise,” and offers a huge opportunity for payments orchestration startups.

Low Approval Rate: The payment rejection rate in LatAm is four times higher than in the US due to chargebacks, lack of funds, and ineffective fraud algorithms. Acceptance rate is as low as 30 percent in some countries.

High Fraud Rate: Stripe has reported that LatAm fraud rates are 97 percent higher than in North America, and payment acceptance rates are therefore anywhere from 30 percent in Brazil to 70 percent in Mexico.

High payment processing fees: Traditional LatAm companies do not have the 80 percent gross margins that US software companies enjoy — in fact, it’s closer to 15 percent. This means that a three percent processing fee can equal 20 percent of company margins every month. As account-to-account transfers make headway across LatAm (see Pix in Brazil, SPEI in Mexico, Transfiya in Colombia, and so on), the recurring billing value proposition will be even more attractive, faster, and cheaper, and provide a better experience.

Manual collection process: Fewer than 10 percent of active Latin American subscriptions have an automatic payment process, adding a lot of administrative burden on companies to collect payments manually every month which is prone to human errors. A lack of self-service options and cultural norms also adds to the low penetration of automatic payment processes. Subscription and recurring billing in the US are a major tailwind (we were investors in Recurly), and we believe that LatAm poses an even a bigger opportunity for a broad approach by being vertically integrated — orchestrating payments with recurring billing functionality and CRM back-office support, and so on.

A Carefree Way to Collect Recurring Revenue

Toku has become the one-stop shop for companies collecting recurring revenue in LatAm. It offers subscription management software, payment orchestration, account-to-account payments, and CRM back-office support.

The entire team is a force of nature, with best-in-class execution velocity and customer instinct. Their team culture is unparalleled, and I will never forget the night captured in the photo above when we had carne asada and sang along to guitar melodies in Toku’s home base of Santiago de Chile.

Partnering with Toku to Accelerate the Digital Transformation in LatAm

I feel incredibly fortunate to be joining the journey, particularly in the middle of Women’s History Month, of this woman-led startup in a continent where only 23 percent of funding goes to mixed-gender founding teams. Our entire team at F-Prime Capital is thrilled to partner with Toku (YC S21) to revolutionize how 50,000 businesses collect recurring revenue in LatAm. We led this seed round together with Wollef and Honey Island Capital, with other participants including existing investors FundersClub and Clocktower Technology Ventures, and individual investors such as Matias Muchnick (NotCo), Sebastian Kreis (Xepelin), Santiago Lira (Buk) and Daniel Guajardo Kushner (HealthAtom – Dentalink – Medilink). We are impressed with how the team has accomplished so much with so little. Their elegant product solution along with deep customer understanding, top-quartile SaaS metrics and exceptional execution skills — just like the bird in their new logo, the sky’s the limit for Toku.

Onward and upward Cristina EtcheberryFrancisca Noguera AstaburuagaEnzo Tamburini HeinzLuis BorgoñoIgnacio Errázuriz and everyone on the Toku team!